Field Service Management Software

Designed for dynamic enterprises operating in the field, Hoida is the software that helps you organize and make work more efficient.

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The benefits of using field service management software.

Hoida is one of the most specific Italian software tools for small and medium-sized enterprises operating in the field. But what are the advantages of using this type of tool?

Planning activities

Hoida can help plan jobs based on their priority, operator availability, and resources needed. This means that operators will be able to visit more customers in less time, increasing the company's overall productivity.

Optimizing resources

Field Service Management software enables optimization of resource utilization and activity reporting. Through the App, staff can geolocated time stamps for entering and leaving workplaces, fill out an action card, request vacation and leave, or fill out expense reports. This provides real-time control of what happens during the day, optimizing the use of resources.

Improving communication

Field service management software offers a significant improvement in communication between the central office and field workers. Using this technology, people can receive real-time instructions, send action reports, and solve problems directly from their mobile device. This reduces response time and improves the customer experience.

Shift schedule and activities

Hoida enables agile staff scheduling in a variety of work settings. The intuitive calendar provides a clear view of employee needs and availabilities, simplifying task assignment and replacement management. The software tracks weekly tasks and work hours, facilitating workload balancing. Linked to time and attendance, it automatically calculates monthly hours and records activities to be billed.

Presence detection

Hoida is designed to simplify the management of employees' working hours and absences, particularly suitable for service companies with field staff. The management of variables such as absences and overtime is simplified, providing an intuitive and quick process for reporting hours. Both employees and the company benefit from a secure and flexible system, enabling rapid processing of the monthly timesheet and reducing time spent through real-time, up-to-date reports.

Job Management

Ideal for service companies, the cloud-based platform allows connection from any device, facilitating task management and information visualisation through a shared calendar. The activity reporting function simplifies the billing process, tracking hours worked, ensuring adherence to the budget and enabling final invoicing.

App stamping

Hoida's Time Stamping App offers an efficient time stamping system for employees working in the field, allowing them to record their entry and exit from the workplace via their smartphone. Integrating geolocalisation while respecting privacy, the app verifies actual presence at the predetermined location. Flexible accessibility allows clocking in and out anywhere, reducing the time spent on manual attendance management.

Hotel Management

Hoida Hospitality offers an application dedicated to the housekeeping department, optimising the organisation of work in accommodation facilities such as hotels, villages and holiday homes. The control panel provides real-time room status, allowing the housekeeper to assign tasks to staff, add notes and specify layouts. The app simplifies the work of housekeepers by clearly presenting the tasks to be performed on their smartphones. Comprehensive software to improve efficiency and communication in accommodation management.

Customer portal

Hoida offers a complete solution with cloud-based ticketing functionality, simplifying customer support. This solution promotes faster response times, increases productivity and ensures accurate management of reports. The shared dashboard allows a centralised view of tickets, optimising priority management and improving customer service. In addition, Hoida provides a cloud-based document management system, offering secure document storage, organisation, editing and sharing. Accessible from any device, document management facilitates collaboration and sharing between colleagues, employees and customers.

Field Service Management Software

The benefits of using field service management software.